About Hauz | Licensed Airbnb Manager on the Gold Coast

The team

The people looking after your property

Jakub Novak

Director and licensed real estate agent

Former professional athlete turned Gold Coast short-term rental specialist. Jakub sets pricing strategy, checks approvals and is the person owners call. He also helps investors find properties that work as short stays before they buy.

0420 548 640 info@thehauz.com.au

Ailex

Admin and guest experience

With a background in hospitality, Ailex runs day-to-day operations: guest messages, check-ins, cleaning schedules and making sure every stay goes smoothly.

info@thehauz.com.au

Plus our local cleaning teams, maintenance trades and photographers across the Gold Coast.

From sport to Gold Coast holiday rentals

Raced at the top level

Jakub Novak is a former professional road cyclist. He raced for the BMC Racing Team as a WorldTour trainee in 2013, won a stage of the under-23 Giro d'Italia and represented national team at five UCI Road World Championships.

Ten years of hosting

He has been hosting short stays on the Gold Coast for more than ten years, and brings experience from the largest Airbnb management company. He set up Hauz to do it differently: a small local team and one clear fee.

Data and discipline

Racing taught him to plan everything, measure everything and improve by small margins. It's how we price, review and run every property we manage.

Licensed and local

Jakub holds a full Queensland real estate licence. We manage apartments in buildings like Meriton Ocean, Soul and Q1 and holiday homes from Broadbeach to Coolangatta, for owners on the coast, interstate and overseas.

How we work

Why we stop at 50 properties

Big managers grow by adding listings. We grow by earning more for the homes we already have. A small portfolio means we know every property, every building and every owner by name.

Licensed and accountable

We operate under a full Queensland real estate licence. With full management your money is held in a regulated trust account; with co-hosting, Airbnb pays you directly.

Local, not a call centre

Our team, cleaners and trades are all on the Gold Coast. When something needs fixing, someone who knows your property goes.

One fee, all in

15% of each booking covers pricing, listings, guest care, cleaning coordination, maintenance and reporting. No setup fee apart from professional photos.

The right stay for each month

Holiday guests in peak season, furnished stays of a month or more when it's quiet. We don't lock your property into one strategy.

Compliance checked first

Before your first booking we check council approval, body corporate rules, pool safety and smoke alarms, so there are no surprises later.

You can see everything

Every owner gets the owner portal: your calendar, what each guest paid, what you'll receive, and your own dates blocked any time.

Two ways to work with us

Co-hosting or full management: you choose how you're paid

Both include pricing, guest care, cleaning and maintenance. The difference is where your property is listed and how the money reaches you.

Co-hosting suits owners who want payouts to stay in their own Airbnb account. Full management suits investors who want the highest occupancy and one monthly payment.

Ask which suits you

Airbnb co-hosting

Listed on Airbnb only. Airbnb splits each payout and sends your share straight to your bank account with every reservation. We never hold your money.

Full management

Listed on Airbnb, Booking.com, Vrbo, Google and direct bookings. Guest payments are held in our regulated trust account and paid to you at the start of each month, with a statement.

Not sure which is right for you? We compare both for your property in your free rental appraisal.

Where we manage on the Gold Coast

See what short-term rentals earn in each suburb, and how we manage them.

Top 10 Gold Coast suburbs compared Surfers Paradise Broadbeach Southport Mermaid Beach Miami Burleigh Heads Palm Beach Coolangatta

Our Gold Coast locations

Surfers Paradise

8 Esplanade, Surfers Paradise QLD 4217

Broadbeach

22 Surf Parade, Broadbeach QLD 4218

Palm Beach

2 Mawarra St, Palm Beach QLD 4221

Business details

Hauz Management is a business name of Novapro Property Pty Ltd, operating under a full Queensland real estate licence. Call 0420 548 640 or email info@thehauz.com.au.

A licensed Gold Coast team that looks after fewer homes, properly

Hauz manages Airbnb, holiday and mid-term stays for property owners and investors. We operate under a full Queensland real estate licence and take a maximum of 50 properties.